Friday, February 5, 2010

I love this job some days

Those are the days that click. I got to have fun recently. At Madison, nurses from Washington, our main hospital, come to the beautiful Hotel Rehab to hang out with us and see how we care for our patients in rehab. Our people sometimes strike the old school nurses as "needy", and some of them are, but some of their needs are not optional--they are necessary. Many of them see them when they're sicker than sick, or just before they come to us.

I got the pleasure of being shadowed by a nurse with way more experience than me. She has been a nurse almost as long as I've been alive. M. retired from World Renown Hospital, one of our nearby local university-affiliated trauma one centers. She saw the opportunities at Washington and said, "I want to try it."

M. and I discussed issues that come up with our people and all the rationale why these issues can be a big deal. I even gave her some of our patient ed cards so she had something to take back. On top of that, she actually thanked me for my explanations of our policies, procedures and how we operate.

It's lots of fun telling a willing audience about what you do and have them be interested.

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