In spite of some of the crap I had to deal with today, it wasn't as crazy as usual this Wednesday. Our RPIA (Royal Pain In the Arse) secretary actually scheduled the right amount of people. This is the first time this year. She, as usual, copped an attitude when I asked her to do something that was clearly her job. I'm just trying to make documentation of her errors easier to do. I would like to spend more time being an RN rather than a secretary babysitter.
On another crap note, the big boss attended our monthly meeting and determined that crap was the word of the day in reference to said secretary. Boss has his/her own plans on replacements, but not sure if/when that will ever happen.
So despite not having to deal with actual live crap in the SU like on the floor, it's mainly a mental exercise in living well. Do little things with great love I've read (according to Mother Teresa), so I realized that's how I survive.
This week Bubba and I visited Giacomo and got him a diet-friendly present that doesn't elevate his blood sugar. He was pleasantly surprised. Parts of it will even last until the Super Bowl rolls around.
When we weren't shopping for our friends, Bubba got his store-bought cupcakes to take to his evening class and some for school tomorrow. I packed his presents and if there's no snow, he'll trudge off again with his cupcakes and goodies.
Finally, I really despise when our clerks let our older patients roam around and be in the wrong place. One patient was in our office waiting for an appointment that was clear across campus. (No one knew why he was still sitting there). I found out and called the other office. Even though Mr. X. was late (and some clinics cancel you if you're over 15 minutes late), they said they'd take him, since he was on the way. Score one for the little old character and the good people in the other campus clinic.
It made me think of this quote from Von Ryan's Express, an old war movie I liked as a kid, with Frank Sinatra, Trevor Howard and Edward Mulhare.
Maj. Eric Fincham: I once told you Ryan, if only one gets out, it's a victory.
Stay tuned....
2 comments:
oh god, what is it with the secretaries.
We have some nightmare wenches and they think they run the whole department. I do not understand why they are allowed to act the way they are, the boss almost seems afraid of them.
Our issue: the secretaries are considered a "service" provided for by a different group, which handles admin staffing.
Since they are not our department's direct reports, they pretty much tell us, "I'm not doing it, because you're not my boss."
I actually had ours tell me she would not do something because her boss did not tell her to do it.
Boy, was the boss surprised in a recent meeting! I'm not sure she'll last too long, but I wouldn't be surprised if she did hang around for a while.
They know how to do the job, they just choose not to do it.
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