And sometimes, we're a little behind.
The cutting edge part: I work in the SU and we have the latest and greatest technology for dealing with rehab patients (and lots of other patients, too.)
The behind part: it's very telling, when your hospital finally gets the hint that this has been a Joint Commission recommendation since 2009.
We've had a few other changes happening, which just adds to the mix.
Why? Because people are starting to complain. And morale is low.
At least, we had some fun today, brightening up the area under construction. It was a blast for the patients, and for me, too.
TGIF all! Enjoy your moments wherever you are. I will!
Showing posts with label JC. Show all posts
Showing posts with label JC. Show all posts
Friday, October 18, 2013
Wednesday, August 14, 2013
Gratitude
When it comes to life the critical thing is whether you take things for granted or take them with gratitude.~ Gilbert K. Chesterton
I thought of this when I heard the news that one of the nurses at work lost her home in an early morning fire the other day. I was wondering why I didn't see her at work. She and her family got out with the clothes on their backs and nothing else.
We had a staff meeting recently and the conversation started to get heated. Finally, the manager calmed things down. It was about time. It took a JC visit to get things going and for people to realize that it's really about the patients, and not us. It's important we do a good job so we continue to have patients to take care of at the Hotel.
Finally, I saw my late coworker's wife and children for the first time since the funeral at the elementary school in town at a back to school night. They looked happy, lots of kids ran around, and there were popsicles.
Just another reminder to be grateful and have an attitude of gratitude.
I thought of this when I heard the news that one of the nurses at work lost her home in an early morning fire the other day. I was wondering why I didn't see her at work. She and her family got out with the clothes on their backs and nothing else.
We had a staff meeting recently and the conversation started to get heated. Finally, the manager calmed things down. It was about time. It took a JC visit to get things going and for people to realize that it's really about the patients, and not us. It's important we do a good job so we continue to have patients to take care of at the Hotel.
Finally, I saw my late coworker's wife and children for the first time since the funeral at the elementary school in town at a back to school night. They looked happy, lots of kids ran around, and there were popsicles.
Just another reminder to be grateful and have an attitude of gratitude.
Wednesday, August 7, 2013
Recovery
It's been a nice evening enjoying escaping work.
I had dinner with a friend and had a nice summery lager.
A great way to forget there are two more days left his week...ugh!
I had dinner with a friend and had a nice summery lager.
A great way to forget there are two more days left his week...ugh!
Tuesday, August 6, 2013
Irony or Day two of the JC
Yes, one of the executive secretary's must get a "communication" bonus, because we're getting a recap every day (with emoticons and gifs...I wish I were kidding) that the Joint Commission is at our hospital.
Kinder, friendlier hospital? I don't think so.
But after another day of digging, sorting, and moving things around in the files for another upcoming audit, I discovered some very interesting things.
1. Some people think they can BS their way through everything. Including three months of work, where they didn't really do much.
That should be an interesting conference for the slimy critter whose nose is tilted so high that she'd drown in a rainstorm.
Have fun 'splaining, honey. It was nice knowing you.
2. Some data is really a mess. I'm so glad it's not mine. I did the best I could with it, and passed it along.
3. Don't mess with a big Army veteran in a red truck. Thanks D for keeping that guy from running me over in the parking lot! (Quitting time is scary in our neck of the woods some days!)
4. Read something light and fluffy to destress when you get home. My favorite today was the classic blog, Fmylife. Just when you think your work day blows, you read about someone else's craziness.
My favorites today involve lack of anatomical knowledge and the good old general crazy character.
Ahh! I feel better already. Back to the iTunes and going through the years.
Enjoy your moments wherever you are. At least, JC can't visit EVERYONE this week.
Stay tuned...
Kinder, friendlier hospital? I don't think so.
But after another day of digging, sorting, and moving things around in the files for another upcoming audit, I discovered some very interesting things.
1. Some people think they can BS their way through everything. Including three months of work, where they didn't really do much.
That should be an interesting conference for the slimy critter whose nose is tilted so high that she'd drown in a rainstorm.
Have fun 'splaining, honey. It was nice knowing you.
2. Some data is really a mess. I'm so glad it's not mine. I did the best I could with it, and passed it along.
3. Don't mess with a big Army veteran in a red truck. Thanks D for keeping that guy from running me over in the parking lot! (Quitting time is scary in our neck of the woods some days!)
4. Read something light and fluffy to destress when you get home. My favorite today was the classic blog, Fmylife. Just when you think your work day blows, you read about someone else's craziness.
My favorites today involve lack of anatomical knowledge and the good old general crazy character.
Ahh! I feel better already. Back to the iTunes and going through the years.
Enjoy your moments wherever you are. At least, JC can't visit EVERYONE this week.
Stay tuned...
Monday, August 5, 2013
They have arrived
Joint Commission. Nice. Don't you just love Mondays?
So, it's a great reason to leave my door closed today and not answer, since I'm busy getting ready for another grandiose biennial inspection in a mere 21 days.
I really need a vacation soon.
That is all.
So, it's a great reason to leave my door closed today and not answer, since I'm busy getting ready for another grandiose biennial inspection in a mere 21 days.
I really need a vacation soon.
That is all.
Monday, July 22, 2013
Rumor has it...
Just like the song, we hear JC may be in the house very soon.
So, of course, they moved all the furniture in the waiting area in front of our clinic doors. Nice.
I hope they show while this mess is here and write up the idiot staff I work with.
However, in honor of our good JC friends, I cleaned out our coffee maker. If I'm going to be stressed, it's going to be locked in my office with a cup of coffee before my inquisition.
(Rant over). That is all. Enjoy your Monday.
So, of course, they moved all the furniture in the waiting area in front of our clinic doors. Nice.
I hope they show while this mess is here and write up the idiot staff I work with.
However, in honor of our good JC friends, I cleaned out our coffee maker. If I'm going to be stressed, it's going to be locked in my office with a cup of coffee before my inquisition.
(Rant over). That is all. Enjoy your Monday.
Tuesday, June 8, 2010
The second coming?
No, it wasn't the second coming, but JC (aka the Joint Commission) was in the Hotel recently. Somehow, we were lucky enough to have them come on the unit when it wasn't absolute bedlam.
I read all the prep materials Madison had printed for us and it was helpful, but of course, our surveyors asked for something completely different. If you have never been through a Joint Commission inspection, it is an experience.
What was my job, you ask? I was the lucky nurse who was chosen by the nurse manager to demonstrate how we take care of our patients, how we dress wounds and how we keep them safe. I also had to take the surveyor to therapy.
You know it's going to be a little stressful when...
1. Surveyor asks if you are causing never events. This led to a chat about what we actually do. Surveyor was happy with the explanation, especially, when we put it on his/her level.
2. You ask one of your patients if he/she would mind talking to the surveyor and he/she says no.
3. You ask the second patient, patient agrees, interview is fine, but surveyor does not like how therapy is doing certain things. Several other departments get involved. Surveyor does not come back in timely manner.
4. You're waiting for surveyor, patient gets fidgety, so you start AM care.
5 Surveyor finally arrives and is accompanied by CNO's right hand nurse and another executive office nurse. You are sweating...not because of the audience, but because the room is so hot.
6. Mr. P. your fidgety patient, see this as his moment in the sun, so he tells surveyor how he doesn't like our other hospital. With all the bigwigs in room. Happily, Mr. P. tells surveyor he loves us because we know what we are doing.
7. Mr. P. did so well that he's chosen as the tracer patient in meeting with surveyor and boss.
I did get a compliment from the boss that the surveyor was impressed with our work. (whew!) I just hope those good things appear in the report.
So what would I say was helpful?
1. Know your facility's policies and be able to talk about them, especially those odd ones. Be prepared to find them, too, since they may want a printout.
2. The boss blanketed the unit to let everyone know the surveyor was on the unit, but we also shared this information with our visitors. No one complained, either.
3.Be friendly, smile and give them exactly what they ask for. Surveyors grade you on your disposition just as much as they grade your knowledge of policy and procedures. If you're a good poker player who bluffs well, you'll have an edge.
4. And if you can, never let them see you sweat. You are okay, though, if the room is hot.
I read all the prep materials Madison had printed for us and it was helpful, but of course, our surveyors asked for something completely different. If you have never been through a Joint Commission inspection, it is an experience.
What was my job, you ask? I was the lucky nurse who was chosen by the nurse manager to demonstrate how we take care of our patients, how we dress wounds and how we keep them safe. I also had to take the surveyor to therapy.
You know it's going to be a little stressful when...
1. Surveyor asks if you are causing never events. This led to a chat about what we actually do. Surveyor was happy with the explanation, especially, when we put it on his/her level.
2. You ask one of your patients if he/she would mind talking to the surveyor and he/she says no.
3. You ask the second patient, patient agrees, interview is fine, but surveyor does not like how therapy is doing certain things. Several other departments get involved. Surveyor does not come back in timely manner.
4. You're waiting for surveyor, patient gets fidgety, so you start AM care.
5 Surveyor finally arrives and is accompanied by CNO's right hand nurse and another executive office nurse. You are sweating...not because of the audience, but because the room is so hot.
6. Mr. P. your fidgety patient, see this as his moment in the sun, so he tells surveyor how he doesn't like our other hospital. With all the bigwigs in room. Happily, Mr. P. tells surveyor he loves us because we know what we are doing.
7. Mr. P. did so well that he's chosen as the tracer patient in meeting with surveyor and boss.
I did get a compliment from the boss that the surveyor was impressed with our work. (whew!) I just hope those good things appear in the report.
So what would I say was helpful?
1. Know your facility's policies and be able to talk about them, especially those odd ones. Be prepared to find them, too, since they may want a printout.
2. The boss blanketed the unit to let everyone know the surveyor was on the unit, but we also shared this information with our visitors. No one complained, either.
3.Be friendly, smile and give them exactly what they ask for. Surveyors grade you on your disposition just as much as they grade your knowledge of policy and procedures. If you're a good poker player who bluffs well, you'll have an edge.
4. And if you can, never let them see you sweat. You are okay, though, if the room is hot.
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