The light bulb moment

While I was reading some articles on being productive, I ran into this one and it summed up the Hotel to a T. We have had nothing but management changes for the last four years.

I don't consider myself an older employee, but the Hotel has a wide variety (and more older) people in our area.

This part was very familiar.

When I noticed the age difference between my colleagues and me, I immediately thought, “There’s no way they’re going to respect a young girl who’s fresh out of college.” And what’s worse: I let these thoughts infiltrate my management style—I avoided confrontation with the older employees, figuring that they wouldn’t be receptive to my coaching or feedback because I was so young.

And that was my biggest—and most costly—mistake. I didn’t hold my employees accountable, and let their poor performance slide. Since I wasn’t actually managing my employees, I wasn’t doing my job as a boss: helping them succeed.