Why executives should proofread e-mails to staff

Dear Chief Executive:

Thanks again for taking time out of your busy day to send us a weekly update. I like that your updates aren't just boring old hospital numbers on admissions and outpatient visits, but include real stories.

I have to say, though, that your recent missive was one that will go down on the books as probably the most entertaining one we've had around here in years.

No, there were no inappropriate funny photos or jokes that could offend someone. There was just an inappropriate acronym (yes, I know we love them at the Hotel as much as anyone). Please remember: if we have an Iraq War veteran patient, most likely he has suffered as a result of an IED attack, not an AED attack.

We use those occasionally when our smokers fall out in the middle of the cafeteria (as you mentioned last week.)

Consider this your education session for this week. We just want you (and everyone else here at Madison) to feel safe when they see an AED in the hallway by the water fountain or near the ATM.

Sincerely (really!) yours,

RehabRN