Maybe it's something in the air, or some thing about the winds of change, or the coming weekend that makes people edgy.
I wanted to strangle the group that made an appointment with some of our folks at one time and told me another (at a later date). Not going to work, kids. If you leave me out of the discussion, I will not get what you need.
Sometimes, you just see things you don't want to see...
Driving from Washington for a meeting, I see a person who looks vaguely familiar. He's one of our customers and he's surrounded. Turns out an ambulance turns the corner and picks him up.
So I go back to work and ask Madge, our NP, "Have you gotten any calls on Mr. X?"
"No. Why?" she asks.
"I saw some guy getting picked up by an ambulance near Washington that vaguely resembled him."
I leave and come back. Madge gets a call.
Yes, indeed. It was Mr. X. He was diverted since Washington's ER could not take him.
Happy, happy Friday to me.