Some days I ponder the meaning of life and who the he-double hockey sticks left some of the people in Manglement at the Hotel in the management track. The bang head on desk scenario and the infamous dope slap happen far too often (or in the latter case, NEED to happen)...
Here's some recent snippets.
1. "I really don't know what you're supposed to be doing." --Boss
WTF? Hello? Did you not read the job description HR sent, nor the information I forwarded you from those Clinic Trainers about my new job, the one you're supposed to be managing and mentoring me on?
Thank heavens, after surviving the Hades of nursing school and other businesses, I am pretty good at assembling memos documenting my skills and what I'm expected to do, with Hotel corporate procedures (since I actually read the established ones) and winging it when there are none.
Just 'cause I'm nice, I'll document it for you so you can put it into my personnel file when YOUR boss comes looking for it.
2. "Do you really need an accessible office?" --Hotel Real-estate agent (aka office manager)
Well, yes, honey, I do, when you expect people with walkers, canes and wheelchairs to actually come into my office (which also needs a door BTW). A hallway with a computer in the corner, with no walls and doors, just won't cut it, especially for the folks who enforce HIPAA.
You can start by evicting that supposed secretary who does not answer the phone half the time and loses appointments when the docs give them to her. Her office (she actually has not one, but two desks in two places in the clinic) would be a great place for me.
3. "I'd never work the floor again if I were you." Nurse assistant who was talking about me moving to my new job.
Thanks dude. Should I take that as a compliment or a slap? Hmmm....So glad I'm good at that selective nurse hearing.
"Fear paralyzes; curiosity empowers. Be more interested than afraid."-Patricia Alexander, American educational psychologist
Showing posts with label unsaid. Show all posts
Showing posts with label unsaid. Show all posts
Saturday, August 27, 2011
Tuesday, March 10, 2009
Did they really say that?
NP's Place had a Change of Shift theme called, "Oh, no you didn't" recently. Maybe I should call this one, "Oh no you didn't really say that!" about this type of incident in my world.
Nurse minding her own business gets a call from department to which nurse has sent patient for procedure.
Call 1
RN Department X: "Hi, this is So-and-So from Department X. Are you taking care of Mr. C?"
Me: "Yes, I am."
RN Department X: "Well, I just wanted to let you know that around xx time Mr. C. coded as we were starting our procedure."
Me: "What?"
RN from Department X proceeds to tell me about all the labs drawn, etc. So, just for grins, I ask a couple of questions.
Me: "Did you call Dr. Y. to let him/her know what's going on?"
RN Department X: "No."
Me: "Okay, what will happen now?"
RN Department X: "We'll just send Mr. C. back."
Me: "Thank you." (hangs up phone and immediately calls Dr. Y.)
Call 2
Me: "Dr. Y, did you know about Mr. C. coding."
Dr. Y.: "No."
Me: I fill in details on phone and point to note in computer. Dr. Y. affirms finding note about incident.
Me: "I just wanted to inform you re: this incident."
Dr. Y.: "Thanks."
Nurse minding her own business gets a call from department to which nurse has sent patient for procedure.
Call 1
RN Department X: "Hi, this is So-and-So from Department X. Are you taking care of Mr. C?"
Me: "Yes, I am."
RN Department X: "Well, I just wanted to let you know that around xx time Mr. C. coded as we were starting our procedure."
Me: "What?"
RN from Department X proceeds to tell me about all the labs drawn, etc. So, just for grins, I ask a couple of questions.
Me: "Did you call Dr. Y. to let him/her know what's going on?"
RN Department X: "No."
Me: "Okay, what will happen now?"
RN Department X: "We'll just send Mr. C. back."
Me: "Thank you." (hangs up phone and immediately calls Dr. Y.)
Call 2
Me: "Dr. Y, did you know about Mr. C. coding."
Dr. Y.: "No."
Me: I fill in details on phone and point to note in computer. Dr. Y. affirms finding note about incident.
Me: "I just wanted to inform you re: this incident."
Dr. Y.: "Thanks."
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