One of my returned calls today:
Me: Hi this is RehabRN returning your call Mr. RehabEscapee (aka almost AMA).
Mr. RE: Yes, RehabRN, I know we need to do that appointment. (RE whispers)
Me: Sure, is it a good time right now? I notice you're talking lower.
Mr. RE: Well, I'm at the emergency room.
Me: For you or someone else? (I've gotten some weird calls before, but...)
Mr. RE: Oh no! I'm helping out. For someone else, so I have a few minutes and I figured I'd talk to you.
What Mr. RE doesn't realize that I have a long set of questions to ask him. And no, he might not want to answer them in the ER, since they can get personal.
If you're there to support someone else, wouldn't it be nice to pay attention to them?
I convinced Mr. RE it was. His wife might like him later if he does.
More later...