I had to chuckle when I read this article about a woman buying a box for $50 with a Renoir painting in it.
Guess she just had to check since it said "Renoir" right there on the front.
"Fear paralyzes; curiosity empowers. Be more interested than afraid."-Patricia Alexander, American educational psychologist
Showing posts with label boxes. Show all posts
Showing posts with label boxes. Show all posts
Sunday, September 9, 2012
Sunday, January 29, 2012
Christmas is now officially over
The decorations have finally been boxed and put away at the RehabRN household.
It's amazing how much you can get done when you don't feel like your head is going to explode.
That is all. Enjoy the remaining moments of your weekend.
It's amazing how much you can get done when you don't feel like your head is going to explode.
That is all. Enjoy the remaining moments of your weekend.
Saturday, June 4, 2011
The power of suggestion
It's been interesting lately at the Hotel. As usual, as the temperatures go up outside, the tempers flare on the inside. Lately, things have been wilder than ever.
We have a full house again, with lots of work and lots of scheduled vacations, we are back to some folks working overtime. People are crabby, whiny, and generally out of sorts. A few people are even angry, patients and staff included.
Several patients are angry at the doctors for keeping them at the Hotel when they could be home enjoying summer. This, in turn, makes them lash out at the nursing staff. A few of the people I have taken care of have gotten so incensed that they have mounted a campaign to get one staff member in trouble.
How? They composed a suggestion and put it in the suggestion box on the unit which is monitored by the Manglement for the sake of maintaining the ever-onerous "high satisfaction" ratings. Since the named staff member was already in hot water, said person got called to a meeting with the head honchos to determine his fate.
And when that drama is over, someone also "suggested" that staff is sleeping on the night shift. No one knows who did it, but it's caused lots of anger amongst the ranks of the night shift and among the supervisors, too.
So I'm thinking of making a few suggestions myself out of the box:
1. Get a framed copy of the patient agreement put up on our unit. You'd be surprised how many times we try to enforce the rules and patients say, "I knew nothing about that." even though they get a copy and are advised in advance.
2. Maybe we all need to start spouting chapter and verse, so patients really get it when they have a complaint with staff. My line, "You need to notify the charge nurse, then the nurse manager. If that is not resolved appropriately, patient relations number is extension XXXX, because it is your right (as noted in #1) to get your needs addressed."
3. Do not whisper: speak and communicate. Tell other nurses if their patients have problems before reporting it to the boss as appropriate.
We have a full house again, with lots of work and lots of scheduled vacations, we are back to some folks working overtime. People are crabby, whiny, and generally out of sorts. A few people are even angry, patients and staff included.
Several patients are angry at the doctors for keeping them at the Hotel when they could be home enjoying summer. This, in turn, makes them lash out at the nursing staff. A few of the people I have taken care of have gotten so incensed that they have mounted a campaign to get one staff member in trouble.
How? They composed a suggestion and put it in the suggestion box on the unit which is monitored by the Manglement for the sake of maintaining the ever-onerous "high satisfaction" ratings. Since the named staff member was already in hot water, said person got called to a meeting with the head honchos to determine his fate.
And when that drama is over, someone also "suggested" that staff is sleeping on the night shift. No one knows who did it, but it's caused lots of anger amongst the ranks of the night shift and among the supervisors, too.
So I'm thinking of making a few suggestions myself out of the box:
1. Get a framed copy of the patient agreement put up on our unit. You'd be surprised how many times we try to enforce the rules and patients say, "I knew nothing about that." even though they get a copy and are advised in advance.
2. Maybe we all need to start spouting chapter and verse, so patients really get it when they have a complaint with staff. My line, "You need to notify the charge nurse, then the nurse manager. If that is not resolved appropriately, patient relations number is extension XXXX, because it is your right (as noted in #1) to get your needs addressed."
3. Do not whisper: speak and communicate. Tell other nurses if their patients have problems before reporting it to the boss as appropriate.
Labels:
boxes,
comunication,
HR,
manglement,
night shift,
patients,
staffing,
suggestion
Sunday, December 28, 2008
The party's over...
We survived, even though, the guest list was short again. The crazy weather drove away more than a few people. We did have fun, though. The cold has returned, as I found out when I got the paper today...no ice, yet.
The kids were a riot. Some of them just prefer boxes and bows to toys. You'd be surprised how long three boys were playing with some curling ribbon.
We cleaned up and were done by 2030 last night. We've all got colds now (guess Zicam didn't quite work...) so it wasn't too bad to turn in early. I washed my new scrub sets (came yesterday via mail) and tried to watch one of my new DVDs (I fell asleep before it finished).
More fun next week...from days to evenings again. It's always a trip doing that.
The kids were a riot. Some of them just prefer boxes and bows to toys. You'd be surprised how long three boys were playing with some curling ribbon.
We cleaned up and were done by 2030 last night. We've all got colds now (guess Zicam didn't quite work...) so it wasn't too bad to turn in early. I washed my new scrub sets (came yesterday via mail) and tried to watch one of my new DVDs (I fell asleep before it finished).
More fun next week...from days to evenings again. It's always a trip doing that.
Subscribe to:
Posts (Atom)