Dear Referring Officials in Said Happy City:
Despite patient comments stating that you all are saying we're an "Army barracks" and "no one wants to go there," you keep sending us patients. Yes, we had a patient family member tell us this yet again that you've said things that are not true.
Yes, we're not the newest Hotel du Jour Rehab, but you're forgetting a few things. Here's the truth:
1. We do our work AND it works. Yes, we have a fine reputation for healing people and we do it over, and over and over again. It's true our specialist physician only calls on certain days, but we are so fortunate to have staff physicians who really get it and know when to say when about calling him/her back for backup if needed.
2. We have a beautiful neighborhood. It's scenic, with bluffs, river, sky and all sorts of wild critters that make it perfectly picturesque. Many patients tell me they try to get by the windows at dusk, or go outside, just to see the deer and other critters mulling around. For many folks from rural areas, it reminds them of home, even though we're not far from the bustle of the city down the road.
3. We have a wonderful place for visiting families to stay. In fact, if it were open to the general public, it would be overrun with those Civil War (and other war) reenactors due to the fact we're so close to historic sites where they go visit. Many of our patients are loathe to leave after staying there (it's that nice).
4. Besides, we are closer to one of the BEST (yes it was rated that way) cultural institutions and it did beat the c$%p out of your nationally rated one because we care...and ours is free to all.
So, please be sure to do your research first from reliable sources, 'cause your recon ain't so good.
Sincerely not,
RehabRN