1. When you follow policy and procedure to ask for a schedule change, expect it to take exactly as long as the policy says, because, "Well, you know, people do go on vacation in the summer."
As if it really matters when you ask...
2. Gomerblog (one of my favorite spots on Twitter) is so dead on for this one. I used to keep track of how many people actually darkened our door just to get Viagra for free...
3. I'm on a quality committee related to issues the Hotel has regarding discharges of folks from rehab.
Just wondering if I should take this diagram to work. It might help us get people out quicker.
4. Finally, since I've decluttered a lot recently, I'm finding more time to do other stuff, like exercise. I have to admit, it's way better for my sleep than vegetating on the couch immediately after dinner every night.
They may just be right about that Healthy Nurse thing this year! While I was not at the gym today, I managed to get some great walks in all over the mall and the nearest Target doing my back to school shopping. Thank goodness for activity trackers that show how many calories you burn for an exercise it tracks.
Hope you enjoy what's left of the weekend, wherever you are. Monday will be here before you know it.
Showing posts with label policy. Show all posts
Showing posts with label policy. Show all posts
Sunday, August 6, 2017
Monday, July 29, 2013
Sometimes I wish
I didn't volunteer to be on committees.
I'm doing so much committee work, I never feel like I'm getting real work done. I'll have to wait and see how it all turns out.
In one committee, I'm working with high-ranking physicians and nurses. In another, I'm interviewing people for jobs, since I'm one of the customers. (and we're required to send representatives...)
Almost makes me wish the interviewing, policy writing and jockeying with erstwhile random staff were over.
I think I need a vacation. Maybe I just won't come back from my next road trip.
Nah, I really don't like tourist traps that much!
Stay tuned...
I'm doing so much committee work, I never feel like I'm getting real work done. I'll have to wait and see how it all turns out.
In one committee, I'm working with high-ranking physicians and nurses. In another, I'm interviewing people for jobs, since I'm one of the customers. (and we're required to send representatives...)
Almost makes me wish the interviewing, policy writing and jockeying with erstwhile random staff were over.
I think I need a vacation. Maybe I just won't come back from my next road trip.
Nah, I really don't like tourist traps that much!
Stay tuned...
Tuesday, June 8, 2010
The second coming?
No, it wasn't the second coming, but JC (aka the Joint Commission) was in the Hotel recently. Somehow, we were lucky enough to have them come on the unit when it wasn't absolute bedlam.
I read all the prep materials Madison had printed for us and it was helpful, but of course, our surveyors asked for something completely different. If you have never been through a Joint Commission inspection, it is an experience.
What was my job, you ask? I was the lucky nurse who was chosen by the nurse manager to demonstrate how we take care of our patients, how we dress wounds and how we keep them safe. I also had to take the surveyor to therapy.
You know it's going to be a little stressful when...
1. Surveyor asks if you are causing never events. This led to a chat about what we actually do. Surveyor was happy with the explanation, especially, when we put it on his/her level.
2. You ask one of your patients if he/she would mind talking to the surveyor and he/she says no.
3. You ask the second patient, patient agrees, interview is fine, but surveyor does not like how therapy is doing certain things. Several other departments get involved. Surveyor does not come back in timely manner.
4. You're waiting for surveyor, patient gets fidgety, so you start AM care.
5 Surveyor finally arrives and is accompanied by CNO's right hand nurse and another executive office nurse. You are sweating...not because of the audience, but because the room is so hot.
6. Mr. P. your fidgety patient, see this as his moment in the sun, so he tells surveyor how he doesn't like our other hospital. With all the bigwigs in room. Happily, Mr. P. tells surveyor he loves us because we know what we are doing.
7. Mr. P. did so well that he's chosen as the tracer patient in meeting with surveyor and boss.
I did get a compliment from the boss that the surveyor was impressed with our work. (whew!) I just hope those good things appear in the report.
So what would I say was helpful?
1. Know your facility's policies and be able to talk about them, especially those odd ones. Be prepared to find them, too, since they may want a printout.
2. The boss blanketed the unit to let everyone know the surveyor was on the unit, but we also shared this information with our visitors. No one complained, either.
3.Be friendly, smile and give them exactly what they ask for. Surveyors grade you on your disposition just as much as they grade your knowledge of policy and procedures. If you're a good poker player who bluffs well, you'll have an edge.
4. And if you can, never let them see you sweat. You are okay, though, if the room is hot.
I read all the prep materials Madison had printed for us and it was helpful, but of course, our surveyors asked for something completely different. If you have never been through a Joint Commission inspection, it is an experience.
What was my job, you ask? I was the lucky nurse who was chosen by the nurse manager to demonstrate how we take care of our patients, how we dress wounds and how we keep them safe. I also had to take the surveyor to therapy.
You know it's going to be a little stressful when...
1. Surveyor asks if you are causing never events. This led to a chat about what we actually do. Surveyor was happy with the explanation, especially, when we put it on his/her level.
2. You ask one of your patients if he/she would mind talking to the surveyor and he/she says no.
3. You ask the second patient, patient agrees, interview is fine, but surveyor does not like how therapy is doing certain things. Several other departments get involved. Surveyor does not come back in timely manner.
4. You're waiting for surveyor, patient gets fidgety, so you start AM care.
5 Surveyor finally arrives and is accompanied by CNO's right hand nurse and another executive office nurse. You are sweating...not because of the audience, but because the room is so hot.
6. Mr. P. your fidgety patient, see this as his moment in the sun, so he tells surveyor how he doesn't like our other hospital. With all the bigwigs in room. Happily, Mr. P. tells surveyor he loves us because we know what we are doing.
7. Mr. P. did so well that he's chosen as the tracer patient in meeting with surveyor and boss.
I did get a compliment from the boss that the surveyor was impressed with our work. (whew!) I just hope those good things appear in the report.
So what would I say was helpful?
1. Know your facility's policies and be able to talk about them, especially those odd ones. Be prepared to find them, too, since they may want a printout.
2. The boss blanketed the unit to let everyone know the surveyor was on the unit, but we also shared this information with our visitors. No one complained, either.
3.Be friendly, smile and give them exactly what they ask for. Surveyors grade you on your disposition just as much as they grade your knowledge of policy and procedures. If you're a good poker player who bluffs well, you'll have an edge.
4. And if you can, never let them see you sweat. You are okay, though, if the room is hot.
Tuesday, February 9, 2010
Not so sharp...
And I'm not talking about razors, either.
A recent admission: patient comes in for an evaluation by a specialist that he/she cannot get in his nearby hospital. Patient unpacks stuff and I notice three packs of smokes. Patient had a screaming fit when I advise him/her of our tobacco policy. Nevertheless, I had to do remove the smokes according to appropriate policies. Patient was counseled re: quitting. We offer appropriate support for those nicotine needs-- patches, gum, etc. Patient calms down and apologizes.
To assure his happiness, said patient also brings some snacks, and a few cans of soda. In addition to the soda, I notice the non-alcoholic beer. Another argument ensues (nicely of course), but I had to get one of our bosses to confiscate that. Patient just refused to part with the near beer without an authority present.
The ironic part: Admitting MD notes that patient would have come to us sooner had he/she not been busy cleaning up legal issues related to alcohol.
A recent admission: patient comes in for an evaluation by a specialist that he/she cannot get in his nearby hospital. Patient unpacks stuff and I notice three packs of smokes. Patient had a screaming fit when I advise him/her of our tobacco policy. Nevertheless, I had to do remove the smokes according to appropriate policies. Patient was counseled re: quitting. We offer appropriate support for those nicotine needs-- patches, gum, etc. Patient calms down and apologizes.
To assure his happiness, said patient also brings some snacks, and a few cans of soda. In addition to the soda, I notice the non-alcoholic beer. Another argument ensues (nicely of course), but I had to get one of our bosses to confiscate that. Patient just refused to part with the near beer without an authority present.
The ironic part: Admitting MD notes that patient would have come to us sooner had he/she not been busy cleaning up legal issues related to alcohol.
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